Spotlight Inspiring Adult Playground Leads to Customers’ Innovations Loading Data… “Customer and Consumer Centricity”, a core SCGP value, has driven continuous efforts to apply innovations for increasingly better manufacturing chain and modernized management system while answering economic, social, and environmental needs. Below, two engineers fromTechnology and Engineering Division, Technology Sustainability and Productivityshare their inspirations and talk about their contribution to innovatively efficient packaging. choose the right tool and machine for higher manufacturing efficiency and lower costs. “Our main challenge is how to optimize manufacturing process within budget. It’s quite a big challenge especially in light of the fact that raw material prices are volatile. “After years of working, I have seen how packaging has evolved in terms of materials and functional purposes to better respond to customers’ needs. I have witnessed how our company has presented worthy alternatives to consumers. I feel proud of being part of its development process. It is important for us to share the company’s goals, constantly improve processes, and effectively communicate with outsiders.” Thirada Techachainiran Engineer, Fiber Technology – SCGP “Our team has leveraged digital and AI technology to support the main team and the Manufacturing Department. Innovations have been applied for enhanced data analytics and key parameters, which are related to the manufacturing process. Following analyses, we have explored ways to maintain excellent product quality at reasonable costs. “To me, there are just two challenges – to do something others have never done before and to adapt to customers’ ever-changing needs to best answer them. One of our proud projects is MIPA (Manufacturing Intelligence Production Assistant Platform), which successfully optimizes manufacturing process with AI. It delivers positive financial and environmental results. “In our team, the leader encourages younger team members to present their ideas both inside and outside the company. To me, it’s like we have got an adult playground where we can explore, learn, share both ideas and inspirations, and grow together. Netipoom Lertworadilog Engineer, Packaging Material Technology – SCGP News Release ดาวน์โหลด เนื้อหาที่เกี่ยวข้อง Loading Data…
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AI Regulation Check Out AI Laws around the World
AI Regulation Check Out AI Laws around the World Loading Data… After the EU AI Act, the European Union’s key legislation on artificial intelligence, came into force on 1 August 2024, many countries have been rolling out their own rules and frameworks for AI governance. The goal is to strike the right balance between protecting citizens’ rights and fostering innovation and fair competition. But as technology advances at lightning speed, will these regulatory fences be able to keep pace with AI’s rapid evolution? Let’s take a closer look. AI Regulation Abroad While countries worldwide share the same goal of effective AI governance, the details and flexibility of enforcement vary according to each nation’s vision. Europe The European Union has taken a proactive stance with the EU AI Act, which categorizes AI systems into four risk levels: 1) Minimal risk – Those in this level are free to use without regulatory oversight; 2) Limited risk – Those in this level must be transparent. For example, they must inform users when interacting with chatbots to avoid confusion; 3) High risk – AI systems in this level could impact health, safety, or fundamental rights. They are thus required to obtain authorization before deployment; and 4) Unacceptable risk – AI systems in this level are considered harmful and strictly prohibited, such as real-time remote biometric identification in public spaces for law enforcement, which infringes on privacy rights. The EU AI Act applies across all 27 EU member states. Outside the bloc, approaches differ. For example, the United Kingdom emphasizes fostering innovation. Instead of a single overarching law, the country delegates regulatory responsibilities to sector-specific agencies, making the framework more flexible. The UK is currently working toward drafting future legislation to expand AI governance. The United States (US) The US does not have a federal AI law, leaving regulation to individual states. For example, Colorado AI Act will take effect in 2026 and apply to just Colorado. The law focuses on preventing bias and discrimination in AI systems, holding both developers and users accountable, in response to public debates on high-profile cases. The COMPAS algorithm, for one, is widely criticized for disproportionately labeling Black defendants as having high risks of reoffending compared to white defendants. Workday, a financial and HR software company, meanwhile has faced lawsuits alleging that its AI-powered recruitment tools discriminated against applicants over the age of 40. Asia China has imposed strict measures to curb content manipulation, requiring AI-generated material on social media to be clearly labeled. Singapore, on the other hand, takes a more flexible approach by updating existing laws. Key initiatives include the Model AI Governance Framework and the AI Verify program, which is designed to provide guidance on ethics and transparency in AI use. Thailand’s AI Law Development At present, Thailand regulates AI through soft law in the form of guidelines, while working toward its first draft AI Act. Led by the Electronic Transactions Development Agency (ETDA) under the Ministry of Digital Economy and Society (DE), the drafting integrates an AI Sandbox in the conceptualization stage, providing a testing ground where stakeholders can co-design and lay the foundations of a governance framework for the ultimate goal of protecting users’ rights without stifling innovation and fair competition. Developing AI laws is a delicate task, as each country must consider its own context. For example, the EU AI Act takes a strict approach to safeguard civil rights, while many other nations adopt more flexible frameworks to avoid hindering innovation. This is why keeping up with AI regulations is no longer a distant concern. Whether you are a user or an investor, understanding these developments helps ensure safer AI adoption, uncover new opportunities, and foster sustainable growth for the future. News Release ดาวน์โหลด เนื้อหาที่เกี่ยวข้อง Loading Data…
Connected Packaging Innovation for Anti-Counterfeiting and Data Connectivity
Connected Packaging Innovation for Anti-Counterfeiting and Data Connectivity Loading Data… Connected packaging integrates digital technology for enhanced security, counterfeiting prevention, and higher product quality. Thanks to the integration, this innovative packaging connects products, brands, and consumers together in real-time through QR codes or NFC, allowing access to product information, demonstration videos, and various activities. As the access enhances communications with customers and supports marketing activities, connected packaging also serves as an effective marketing tool and channel. Protecting brands from counterfeits During e-commerce boom, the problem of counterfeits has become increasingly severe, particularly in pharmaceuticals, supplements, and cosmetics sectors. Brand owners have tried to solve the problem through various methods. But in the digital era, connected packaging has emerged as a highly effective and widely adopted solution. As part of Smart Packaging, it leverages unique QR codes printed on each package in providing product-specific data. Each code allows consumers to instantly verify authenticity with a simple smartphone scan. Beyond authentication, QR codes can also track distribution channels and consumers can buy with confidence from authorized outlets. Connected packaging safeguards against counterfeiting while delivering multiple benefits to brand owners. Building consumer trust: As consumers can verify authenticity themselves, they are confident that the product is genuine. Enhancing supply chain management: Products can be tracked from origin to destination, enabling quality control and preventing leakage. Strengthening consumer engagement: QR codes provide additional product information or promotional activities, fostering stronger brand-consumer relationships. Providing valuable marketing insights: Data scans can be analyzed to understand consumer behaviors and refine marketing strategies. Connected packaging offers an effective safeguard against counterfeiting while creating a competitive edge for brand owners in the digital era. Connecting Brands with Modern Consumers Boosting brand engagement: When consumers scan QR codes to view product-related content, brands are able to collect real-time usage data (such as scan behavior, interaction location, and time). This data can be leveraged for precise marketing strategies or integrated directly into CRM systems to enhance loyalty programs. Creating fun and value-added consumer experiences: In addition to accessing product review videos, games, and AR filters with simple scans, consumers can also easily get key product details such as origin, ingredients, and instructions. They can even receive personalized offers, which underline brands’ attentiveness and create direct interactions. Raising brand awareness: Connected packaging is a major tool in engaging customers, telling meaningful stories, and creating value for brands and customers on a sustainable basis. In all, it can foster long-term brand loyalty. News Release ดาวน์โหลด เนื้อหาที่เกี่ยวข้อง Loading Data…
Charting Fajar Paper’s Future
Charting Fajar Paper’s Future Loading Data… The Journey and Growth at Fajar Paper Mr. Yustinus is the three-decade architect behind Fajar Paper’s transformation from a two-machine operation into an industry leader. Now, in his second term as President Director – Fajar member of SCGP, his tenure is defined by successfully navigating financial crises, leading expansion, and masterfully executing complex ownership transitions. His foundation was built on a Master of Industrial Engineering from the Georgia Institute of Technology and a Master of Business Administration from the State University of New York, followed by expertise in business system integration at Andersen Consulting. He joined Fajar Paper in 1995 as an engineer, mastering production and logistics. The true test of his strategic acumen came during the 1998 Asian financial crisis. His crisis leadership culminated in his promotion to Chief Operating Officer in 2010 and finally taking the ultimate helm as President Director in 2014 and 2024, solidifying his role as the key leader. “The 1998 Asian financial crisis called for innovative solutions, with the domestic market collapsing and the currency exchange depreciating around 600 percent. The impact was severe, as most of the company’s debt was in US Dollars. After a change in management, I was appointed as Marketing Director. From then on, I took on additional assignments over production planning, logistics, and domestic recycling material sourcing, implementing improvements from manual systems to a computer system. In 2010, I was appointed as Chief Operating Officer (COO), managing all mill operations except Finance and Sourcing. Then, in 2014, I was appointed as President Director. “Since 1995, Fajar Paper dramatically increased its capacity from two machines to six machines. We navigated many challenging milestones. Despite a financing freeze on the paper industry between 1998 and 2007, we expanded to our fourth machine (BM7) in 2007. I was part of the team that went on a roadshow to secure a bond issuance for the expansion. The company successfully issued a bond, making it the first paper company in Indonesia to do so for expansion during that period. Later, in 2015, the business faced extreme headwinds as consumer goods were down, paper prices dropped, and costs rose. To combat this while constructing BM8, we launched a new revolutionary innovative product: high-performance lightweight paper. This breakthrough involved substituting higher grammage paper with similar-strength, lower grammage paper. This pioneering product helped Fajar Paper pass the crisis, establishing us as the pioneer of lightweight paper in Indonesia.” Under the guidance of the founder, Mr. Winarko Sulistyo, he gained comprehensive exposure to challenging situations, which compelled him to master nearly every facet of the company. In 2019, following SCGP’s Merger & Partnership, he was appointed as the Operational Director, tasked primarily with ensuring a smooth organizational transition and maintaining legal compliance. In 2024, he was reappointed as President Director. His main responsibility is the crucial task of guiding the company back to positive EBITDA and subsequent profitability. Adapting Leadership Style “My leadership style has evolved across three stages. First was the Authoritative style, heavily influenced by the founder. Given our debt and strong competitors, every move had to be fast and executed precisely—we were in the war every day. While this hands-on, directive style helped us pass several crises. “Next is the transition period to SCGP in 2019, I shifted to a Transformation Style, focusing on communicating the vision change from a stand-alone company to a part of the SCGP family. “Now, targeting a turnaround, my style is a combination of Transactional and Authoritative. Management sets clear targets, rewarding achievements, but retaining the authoritative approach where speed is needed to get jobs done faster and more efficient.” Business Outlook and Our Competitive Edge The Indonesian packaging business is significantly shaped by Fajar Paper, which commands approximately 32 percent of the domestic market share. The current market environment is severely challenged by an oversupply of nearly two million tons. Despite these immediate pressures, the long-term outlook for the region remains positive, with Indonesia’s growth projected at 4.7 percent in 2025. Fajar Paper retains a very strong brand presence, earning deep respect from customers, who often refer to the company as their “big brother”—reflecting the close and enduring bonds built over time. “Our customer relationship and commitment are our strongest competitive advantage. Since most packaging factories are owner-run. They want quick, simple communication, and we provide a convenience, where owners can contact me directly for quick decisions. We also offer services and solutions, including just-in-time delivery, which minimizes our alliance customers’ inventory and working capital. Our product is sustainably sourced and approved, a key requirement for multi-national companies, enhancing our competitive advantage.” Work Guiding Principles and Message to SCGP Staff “I have two work guiding principles. My first is ‘there is no such thing as impossible, only unwilling’. Many people prematurely claim things are impossible. I was taught the value of persistence, and I push the team to try as much as possible—it may be hard, but as long as it is doable, we should go for it. My second guiding principle is ‘try your best, and God will do the rest’. It is a religious belief. When I try my best, I won’t regret the outcomes, knowing some things are beyond my capabilities, and I believe God will help when you do something good with your best efforts and in God’s way. “As my senior advised me, everyone was hired to be a CEO. Therefore, you must strive to develop and challenge yourself to put in the necessary extra effort and time for significant achievements. Always grab opportunities to expand your knowledge. Finally, adapt to new technologies and embrace cultural differences, since SCGP will always be at the forefront in applying new technologies and operates in many countries with different cultures.” News Release ดาวน์โหลด เนื้อหาที่เกี่ยวข้อง Loading Data…
Srinanaporn: Creates Value for Business and Society through Eco-Friendly Packaging
Srinanaporn: Creates Value for Business and Society through Eco-Friendly Packaging Loading Data… Over a little over three decades, Srinanaporn Marketing Public Company Limited (SNNP) has grown from a traditional snack wholesaler into one of Thailand’s leading producers and distributors of snacks and beverages. The company has built well-loved brands such as Jele, Bento, Lotus Biscuit Stick, and a wide range of wafer brands that are familiar to consumers nationwide. Since its founding 33 years ago, the company has delivered delicious high-quality products—bringing happiness to people in every moment of life. Developing Business & Society Mrs. Kittiya Chaisathaporn, executive vice president of Srinanaporn Marketing Public Company Limited (SNNP), says her company’s business strategy goes beyond creating food innovations that meet consumer needs for taste, convenience, and health trends as the company is committed to operating with environmental and social responsibility to enhance consumers’ quality of life. Indeed, such focus fosters sustainable growth for both business and society. Guided by the focus, SNNP places strong emphasis on improving its supply chain—from efficient sourcing of raw materials and continuous production development to close collaboration with local communities. The company aims to create shared value among all stakeholder groups while ensuring full compliance with legal and corporate governance standards. Pursuing Carbon Neutrality with Sustainable Packaging “One of our key milestones is the adoption of packaging certified with a Carbon Footprint label, which we have developed in collaboration with SCGP. The move represents a crucial strategy to achieve our Carbon Neutrality goal by 2032 because packaging is the largest source of greenhouse gas emissions in our supply chain. Choosing packaging with Carbon Footprint label is not merely about corporate image or ESG compliance. It is a strategic decision grounded in scientific data and driven by the values of the new generation who is becoming increasingly environmentally conscious,” Mrs. Kittiya says. In working with SCGP, SNNP does not think just about choosing a supplier but a “sustainability partner” sharing the same vision. ESG practices, after all, require building an ecosystem that cannot be set up singlehandedly. Through the collaboration with SCGP, SNNP has developed packaging design that fits each product category, enhances material efficiency, reduces energy consumption across the supply chain, and promotes the use of eco-friendly materials—whether recyclable or biodegradable. The results are long-term, sustainable impacts on the planet. ESG Creates New Business Opportunities, Brand Credibility Mrs. Kittiya believes ESG practices have brought new business opportunities, because they reduce her company’s costs in the long run via waste reduction and lower transportation-related energy expenses while enhancing its competitiveness especially in overseas markets where environmental measures grow increasingly complicated. Aside, carbon footprint on packaging not only enables consumers to make more environmentally conscious purchasing decisions but also helps SNNP build trust and attract new customers. “Good packaging is not only about beautiful design or durability. To be good, packaging must also tell consumers how much brands care about our planet. Together with SCGP, we are committed to setting a new standard for Thai packaging that is both sustainable and globally competitive,” she adds. With its dedication to creating a proper balance for businesses, consumers, and the environment, SNNP continues to deliver tasty products for all generations while helping build a sustainable planet. Its standing strengthens its position as a leading snack and beverage company ready to grow alongside Thai society and compete proudly on the global stage. …………. News Release ดาวน์โหลด เนื้อหาที่เกี่ยวข้อง Loading Data…
When Consumers Tighten Their Belts—The Marketing World Turns Upside Down Now, It’s Time for Marketers to Do What They Have Never Done Before
When Consumers Tighten Their Belts—The Marketing World Turns Upside Down Now, It’s Time for Marketers to Do What They Have Never Done Before Loading Data… Today, businesses are walking a tightrope. Every step demands caution as consumers become budget-conscious at the time their financial resources are limited. Asst. Prof. Dr. Ake Pattaratanakun, a marketing expert who closely observes shifting consumer behaviors, shares with Your Answers today about what “changes” marketers need to embrace and how brands should adapt in the face of consumers’ shrinking purchasing power. Change Mindset to Deal with Changed World Mindset is crucial to dealing with the challenge. When spending feels heavier and money flows slower, Asst. Prof. Dr. Ake suggests that marketers should make their marketing activities special based on four following concepts: Small – Use small size or lot to win big. In the past, large sizes or bulk packaging might offer tempting value. But today, breaking things down into smaller units makes it easier for consumers to buy. A clear example is the rise of sachet products, which grew from a 20-billion-baht market to 50 billion in just a few years. The same applies to telecom providers, now selling data by gigabyte or call time in small bundles instead of large prepaid plans. While consumers may need to purchase more frequently, each transaction feels lighter in the wallet. Short – Long-term plans can be a trap. In today’s fast-moving market, marketing plans that are prepared six months to one year in advance can quickly become outdated. Many department stores now adjust product placements daily, responding to rapidly changing consumer behaviors, a sudden drop in sales, or a competitor’s stronger promotion. Marketers who cling to rigid, long-term plans risk falling behind the game. Simple – Simple is Smart. Look at the Chinese ice cream and beverage brand MIXUE, which has grown into one of the world’s leading franchises. The brand opts for simple store designs with movable furniture, allowing outlets to open quickly, relocate easily, or close underperforming locations without major losses. Marketers must adopt a new mindset: simplicity is not laziness but the approach to respond rapidly and intensely involving business landscape. Good – Don’t compromise quality. No matter how small, short, or simple approach a business embraces, its commitment to doing good must remain unchanged. Cutting costs is acceptable—but cutting quality is not. Consumers often remember a brand not in its moments of success, but in how it behaves during difficult times. Brands that continue to offer quality products and act responsibly toward society will be remembered as genuine and trustworthy. Add Value Instead of Cutting Prices When consumers seek value, lowering prices can feel like a “sugar rush,” which offers instant gratification but harms long-term health. The same holds true for businesses. Marketers must remember that lowering prices is easy but raising them back to normal is always difficult. Overreliance on discounts may provide a short-term boost, yet it can erode brand value and profitability in the long run. The sense of value can be created in many ways—without relying on price cuts. Marketers can draw on the following six Ps to strengthen value perception: Product: Enhance product value, for example, by creating a shampoo that can also function as a conditioner. Place: Increase convenience, such as by offering free home delivery. People: Provide sincere after-sales service. Process: Streamline operations to ensure speed and efficiency, avoiding unnecessary delays Packaging: Design packaging that is aesthetically beautiful and collectible, reinforcing positive physical impressions through what customers see and touch. Pricing: Lowering prices should be used as the last resort only. Don’t forget that while it is easy to lower price, it is difficult to bring price back to the same rate as before. Price cut is nothing short of “marketing nuclear weapons,” which may complicate business operations in the future. Shift Your Investment Toward Data In an era where every baht counts, precision marketing depends on deep, insightful data. Investing in building a richer, more targeted customer database can significantly enhance brand value. Because Thailand Post has invested hundreds of millions of baht each year in developing its customer database, it can bring back a large number of customers. Building and leveraging customer data allows brands to conduct more effective marketing at lower costs, delivering both short- and long-term returns. For example, if you have reliable customer information in hand today, you can make tomorrow’s Facebook ads far more precise. Embracing technology and digital marketing can immediately improve a brand’s sales Although the economy may still feel sluggish today, we must remember that we have already weathered the far greater storm of COVID-19. Many new marketing ideas may seem to turn the old playbook upside down—but they are far from impossible. Marketers should view this as a test of brand resilience. And when the storm eventually passes, those that adapt and endure will emerge stronger than ever. News Release ดาวน์โหลด เนื้อหาที่เกี่ยวข้อง Loading Data…
SOLUTIONIST Stays Top-of-Mind with Insights & Access
Spotlight SOLUTIONIST Stays Top-of-Mind with Insights & Access Loading Data… In this issue, a LOT takes you across the globe for a conversation with two colleagues from Go-Pak member of SCGP: Mr. Alan Sterrey, Global Brands Manager based in the United Kingdom, and Ms. Louise Connolly, Global Export Manager based in the United States. Both share their perspectives and experiences on being “Solutionists” or partners who anticipate customers’ and consumers’ needs, help with value creation, and transform traditional “buyer-seller” relationships into “long-term partners”. “Cross-selling, from a brand perspective, is about showing that we understand customers’ needs beyond a single product. It also positions Go-Pak as a strategic partner. We’re currently engaged in several cross-functional projects for branded customers. One standout is our collaboration with Subway, where we’re developing a premium fibre-based packaging and delivery solution for a product that’s prone to leakage during transit. This solution not only meets but exceeds the customer’s functional requirements. “To me, being a solutionist is about proactively identifying challenges before they become problems and creating brand-led strategies that address them head-on. It’s about blending creativity with technical knowledge, understanding the customer’s world, and delivering not just a product but a full secure supply chain service experience that makes their business run more smoothly. “I address this listening to customer feedback, and adapting our offering where necessary, without losing sight of the core brand values. “Strong collaboration is key. I regularly engage with various teams to ensure we’re all aligned and pay attention to the voice of customers. Importantly, we must ensure the brand promise matches the real-world solution we can deliver.” Alan Sterrey Global Brands Manager, Go-Pak member of SCGP “Global groups appreciate working with global manufacturers. They appreciate the stability and product ranges offered by large groups, such as SCGP. Global Foodservice and Retail groups often deal with large accounts and brands; therefore, they want reassurance that a credible ethical business is behind the production. For this reason, I have found cross-selling via SCGP to be beneficial to Go-Pak as the group is seen as a one-stop shop. I have been successful in offering Imperial Dade, one of the largest Foodservice providers, a one-stop solution by offering molded fibre via TPC, hot cups, soup pots, and clutches via Go-Pak Papers. The group was impressed by the overall offering that the SCGP group could offer. This showed our strengths in the fibrous department. “The key to a solutionist is to listen and understand why the customer is looking for an alternative supply. Understand their demand and present to them the value of our business. Match their concerns with our offering and how we can help. “To always keep going, keep a strong pipeline and learn about your competitors. This is the key, keep close so that you know when they have weaknesses and new innovations. Keep in contact with all leads that have not committed, you never know when they may need us.” Louise Connolly Global Export Manager, Go-Pak member of SCGP บทความเอสซีจีพี บทความเอสซีจีพี บทความเอสซีจีพี บทความเอสซีจีพี บทความเอสซีจีพี บทความเอสซีจีพี บทความเอสซีจีพี บทความเอสซีจีพี บทความเอสซีจีพี บทความเอสซีจีพี บทความเอสซีจีพี บทความเอสซีจีพี บทความเอสซีจีพี บทความเอสซีจีพี News Release ดาวน์โหลด เนื้อหาที่เกี่ยวข้อง Loading Data…
Smile Heart Foods: Answer Every Need Because Customers are at the Heart of its Operations
Spotlight Smile Heart Foods: Answer Every Need Because Customers are at the Heart of its Operations Loading Data… For more than 25 years, Smile Heart Foods Company Limited has exported its frozen products to countries all over the world under A-ROY MARK and Sea Smile brands. It has also sold its products in the domestic market while also serving as an original equipment manufacturer. a LOT has lately sat down with its managing director, Mr. Rojjanin “Kai” Phatchararuangkij, to look into the beginning of its successful frozen food business. Achieving continuous growth, the business has now presented a comprehensive offering of frozen foods. Beginning of Smile Heart Foods In 2000, Smile Heart Foods set up its factory in Samut Sakhon. Noticing that most frozen products back then mainly used chicken and pork as ingredients, the company chose to develop surimi-based products. The feedback was great and included an opportunity for the company to supply its products to a popular Japanese restaurant brand. Its sales, as a result, have risen significantly both in Thailand and overseas. “During those years, we focused on producing processed foods like imitation crab sticks, sausages, and fish tofu. More than 80 percent of our products were made from surimi and the rest were side dishes like kimchi and seaweed salad. We are proud of our journey. From our humble origin, we have grown into a big facility and presented a more comprehensive range of products today,” Mr. Rojjanin said. According to him, Smile Heart Foods is always committed to developing high-quality products on the philosophy of friendliness, closeness, and consumer trust, as it wishes to make end-consumers happy with every bite. Driven by this commitment, Smile Heart Foods continues to innovate and enhance the value of its food offerings by emphasizing nutritional benefits and food safety. The goal is to meet the needs of modern consumers who care about not just their health but also the environment. All products are manufactured under internationally recognized standards such as BRC (British Retail Consortium), the Department of Fisheries’ standards, and Halal certification. Enhancement & Boundless Solutions “We offer production flexibility and food innovations that respond to customers’ needs, not just fast but also comprehensively. Whether customers require small-batch production or have new product ideas, we can efficiently answer their specific requirements, ensuring the highest level of consumer satisfaction and accessibility,” Mr. Rojjanin continued. “Our product development goes beyond fulfilling purchase orders. We serve as an idea partner, working with clients from the very beginning of the process—helping to conceptualize, design, and solve problems effectively under the slogan ‘Complete all needs, be everything to you’. For example, our customers have limited space and staff for their fried meatball shops. We, therefore, have helped develop semi-finished balls so that customers just need two minutes of frying to get the items ready for serving. This innovation saves labor cost, enhances services, and increases end-consumer satisfaction, paving the way for our customers to expand their business further.” Quality Must Go Hand in Hand with Responsibility and Sustainability “On top of producing quality food, our business has upheld sustainable social and environmental responsibility. For example, we pay caring attention to local communities and the environment. We have replaced fuel oil with cleaner-burning gas even though it means higher costs, as we are determined to improve the environment in the long run. In addition, we apply the Zero Waste concept to manage production scraps, for instance, by converting leftover packaging film from the production line into fuel. This approach reduces waste and enhances the efficient use of resources,” he explained. “So, to us, packaging is also a strategic element that directly impacts product sales. We focus on ensuring that our packaging extends shelf life, preserves product quality, minimizes damage during transportation, and clearly displays all essential product information.” Trusted Partner with Right Solutions Asked why Smile Heart Foods has chosen SCGP as its partner, Mr. Rojjanin was quick to point out that SCGP was a large company whose quality operations have met international standards and whose diverse products have comprehensively responded to all needs. Thanks to these strengths, SCGP is always capable of developing packaging that effectively addresses pain points and delivers desirable results. “When we receive a brief from a client, we can bring it to SCGP for collaborative development. With its extensive knowledge and expertise, SCGP helps preserve the quality, flavor, and freshness of our products. In addition, SCGP can design attractive, beautifully printed packaging that stands out on the shelf and appeals to consumers,” he concluded. “In the future, our packaging needs will expand beyond food packaging. As SCGP is a one-stop service solution provider, it is well set to facilitate our operations and give us greater convenience and efficiency. We appreciate SCGP for being a sincere partner, the one that stands by our side developing products and innovations that bring value to our customers and consumers alike.” News Release ดาวน์โหลด เนื้อหาที่เกี่ยวข้อง Loading Data…
Everyone is an authentic leader-Thalengsak Ratchburi
Spotlight Everyone is an authentic leader- Thalengsak Ratchburi Loading Data… With his career path enriched by experience, challenges, and self-development, Mr. Thalengsak Ratchburi, Chief Operating Officer, Fibrous Business, at SCGP, is here to share his perspectives that can be applied to yours as well. Hailing from Business Analysis & Planning Field Mr. Thalengsak started working for SCGP at the time it was still known as Siam Pulp and Paper Public Company Limited. He had spent his first decade at the company as an analyst in charge of formulating business strategies, evaluating returns on investments, and assessing a merger. All these tasks required attention to detail and staying close to actual work sites. “Working in analysis and planning taught me to dive deep into the details and stay present at the operational level with the team. But as I grew in my career and took on broader responsibilities, I realized that beyond focusing on the finer points of the work, it’s just as important to ensure a balance between team performance and well-being,” he said. “Each task involves collaborations with various teams—everyone has colleagues, subordinates, and supervisors with knowledge, expertise, and experience. Together, work becomes easier. “In the business cycle, there are, of course, both good times and bad times. The team I work with now has experienced both. So, they know what needs to be done—and how to do it.” Mr. Thalengsak’s career has included two stints abroad—one in the Philippines and the other in Indonesia. Looking back, he believes his employer has chosen him for those jobs based on suitability for both the organization and his part. “My stint in the Philippines has been a chance for me to learn and gain experience in a new environment. But my time in Indonesia was more about identifying where I could create value for the organization,” Mr. Thalengsak said. “Currently, I am responsible for the Fibrous Business, which covers the entire value chain—from cultivating eucalyptus plantations for pulp production to converting that pulp into paper. Originally, our main focus was on printing and writing paper. However, we have already transformed our business. Now, we have delivered a wide range of products for industrial sectors, including textiles that are made from dissolving pulp and foodservice packaging under Fest by SCGP.” No Safe Zone in the Business World “As Fibrous Business has already embarked on a transformation journey, my role is to explore new opportunities to build up further success on our existing business and expand further into consumer packaging sector via our foodservice. “Today, the business world is highly volatile. So, we need to be both careful and timely in implementing some aspects of our business transformation as well. “Every business must always be ready for change, because disruption can come from many directions—whether it’s technology, sudden shifts in demand and supply, or unforeseen challenges. I believe every organization needs a transformative mindset.” Growth Mindset Matters When Things Go Wrong “I believe that everyone, at some point in their career, has faced situations where things didn’t go as expected. I have usually emphasized to my team that not everything is under control. So, while working, we need to assess the situation, formulate proper strategies, implement them, and go all out. If the results are not as expected, we just need to conduct a review to determine if there is actually a better alternative. In every situation, we need to keep improving ourselves and maintain a growth mindset. When we don’t get desirable results yet, sometimes it’s just because we need some more time. “Another key point is that, as we grow in our roles, we should become more flexible—able to manage ourselves to take on various assignments and collaborate with diverse teams. If we believe in our ideas and methods, we should try to persuade others to support us. But if others have already developed a good concept and a practical framework, we should support them and adapt ourselves to fit with the team.” Everyone is an authentic leader “At the mention of leadership, we often think it’s about the person at the very top—or the holders of just a few positions below. But in reality, leadership exists within everyone. We thus shouldn’t place the burden of ‘leading’ solely on others. Each person must exercise their own form of leadership—by being a leader in their own way. You don’t have to be someone else—just a better version of yourself. I always tell team members to lead in their own style. Use their strengths and fix any flaws. In business, if we need capital, we can raise funds. We can also buy machines and technology. But what truly differentiates an organization is its leadership. “Ownership mindset is also important. I came to deeply understand this concept during my time in Indonesia. It means having the courage to ask questions. Don’t think too much about whether we have done beyond our scope of job responsibility. We should think about how we would act if we owned this business. This is because in the end, our actions can have a real impact on the bottom line of the business.” News Release ดาวน์โหลด เนื้อหาที่เกี่ยวข้อง Loading Data…
Strong Team is Ready to Tackle Challenges!
Strong Team is Ready to Tackle Challenges! Loading Data… a LOT interviewed two members from the newly established team, Smart Industrial Solutions, about its role in creating value, including financial value from SCGP’s internal innovations and technology and empowering Thai industries. Our interviewees shared their perspectives on learning and work, which enabled them to fulfil their big missions. Supinya Supajam (Fan) Manager – Smart industrial Solutions “My team has provided innovative solutions related to power plant service to external customers with the aim to uphold their plant reliability, which in turn ensures that our customers’ machines will be able to work more efficiently without any interruption. “In the face of changing work environment, we have to adapt and learn more. For example, we need to be able to use Generative AI and write prompts so that we can keep up with new market trends. Also, we are responsible for sales and represent our company. Aware that what we do or say affects our company’s image, we always keep our words. It’s a way to build customers’ trust. If we say we can deliver products now, delivery must be made right away. Sometimes, we may need to sacrifice our time to assist customers when they have a problem to prove that we are truly reliable. “Passion is important too. When we first entered the market, we were really worried. Yet, whenever we looked for support, seniors really had got our back. When we asked for advice from specialists, they were keen to help. So, we are no longer worried but ready to move ahead together now.” Thitipat Charoenkitsupat (Ball) Account Executive “Our team serves as a coordinator between our plants and all relevant internal units and customers. Our solutions are customized like tailor-made suits, not ready-to-wear stuff. We study our customers’ needs and explain them clearly to plants to develop the right applications and foster a proper ecosystem. “I have adapted significantly because my job details have changed a lot. In the past, I sold paper. But today, I am selling industrial solutions. Communications become more formal. So, I now focus on grasping opportunities, accumulating insights, gathering pain-point data, and looking for the right engineering teams to develop proper solutions for customers. “Importantly, we need to listen well to our customers and communicate in the same language. If customers find us easy to understand and aligned with their perspective, work flows seamlessly. We must build customers’ trust by proving to them that we are reliable. That’s how we stay top of mind. “Also important is the back-up team that supports our efforts to develop solutions for customers. As our products or solutions are novel, we used to be worried. However, whenever challenges arise, we receive full support from the back-up team. This gives us confidence and the courage to push forward in pursuit of success.” News Release ดาวน์โหลด เนื้อหาที่เกี่ยวข้อง Loading Data…