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Spotlight

Everyone is a Leader in Their Own Way!
Thalengsak Ratchburi

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With his career path enriched by experience, challenges, and self-development, Mr. Thalengsak Ratchburi, Chief Operating Officer, Fibrous Business, at SCGP, is here to share his perspectives that can be applied to yours as well.

Hailing from Business Analysis & Planning Field

Mr. Thalengsak started working for SCGP at the time it was still known as Siam Pulp and Paper Public Company Limited. He had spent his first decade at the company as an analyst in charge of formulating business strategies, evaluating returns on investments, and assessing a merger. All these tasks required attention to detail and staying close to actual work sites.

“Working in analysis and planning taught me to dive deep into the details and stay present at the operational level with the team. But as I grew in my career and took on broader responsibilities, I realized that beyond focusing on the finer points of the work, it’s just as important to ensure a balance between team performance and well-being,” he said.

“Each task involves collaborations with various teams—everyone has colleagues, subordinates, and supervisors with knowledge, expertise, and experience. Together, work becomes easier.

“In the business cycle, there are, of course, both good times and bad times. The team I work with now has experienced both. So, they know what needs to be done—and how to do it.”

Mr. Thalengsak’s career has included two stints abroad—one in the Philippines and the other in Indonesia. Looking back, he believes his employer has chosen him for those jobs based on suitability for both the organization and his part.

“My stint in the Philippines has been a chance for me to learn and gain experience in a new environment. But my time in Indonesia was more about identifying where I could create value for the organization,” Mr. Thalengsak said.

“Currently, I am responsible for the Fibrous Business, which covers the entire value chain—from cultivating eucalyptus plantations for pulp production to converting that pulp into paper. Originally, our main focus was on printing and writing paper. However, we have already transformed our business. Now, we have delivered a wide range of products for industrial sectors, including textiles that are made from dissolving pulp and foodservice packaging under Fest by SCGP.”

No Safe Zone in the Business World

“As Fibrous Business has already embarked on a transformation journey, my role is to explore new opportunities to build up further success on our existing business and expand further into consumer packaging sector via our foodservice.

“Today, the business world is highly volatile. So, we need to be both careful and timely in implementing some aspects of our business transformation as well.

“Every business must always be ready for change, because disruption can come from many directions—whether it’s technology, sudden shifts in demand and supply, or unforeseen challenges. I believe every organization needs a transformative mindset.”

Growth Mindset Matters When Things Go Wrong

“I believe that everyone, at some point in their career, has faced situations where things didn’t go as expected. I have usually emphasized to my team that not everything is under control. So, while working, we need to assess the situation, formulate proper strategies, implement them, and go all out. If the results are not as expected, we just need to conduct a review to determine if there is actually a better alternative. In every situation, we need to keep improving ourselves and maintain a growth mindset. When we don’t get desirable results yet, sometimes it’s just because we need some more time.

“Another key point is that, as we grow in our roles, we should become more flexible—able to manage ourselves to take on various assignments and collaborate with diverse teams. If we believe in our ideas and methods, we should try to persuade others to support us. But if others have already developed a good concept and a practical framework, we should support them and adapt ourselves to fit with the team.”

Everyone Is a Leader in their Own Way

“At the mention of leadership, we often think it’s about the person at the very top—or the holders of just a few positions below. But in reality, leadership exists within everyone. We thus shouldn’t place the burden of ‘leading’ solely on others. Each person must exercise their own form of leadership—by being a leader in their own way. You don’t have to be someone else—just a better version of yourself. I always tell team members to lead in their own style. Use their strengths and fix any flaws. In business, if we need capital, we can raise funds. We can also buy machines and technology. But what truly differentiates an organization is its leadership.

“Ownership mindset is also important. I came to deeply understand this concept during my time in Indonesia. It means having the courage to ask questions. Don’t think too much about whether we have done beyond our scope of job responsibility. We should think about how we would act if we owned this business. This is because in the end, our actions can have a real impact on the bottom line of the business.”

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